Contact information
Contact Us
We are a small team and we answer every message ourselves.
Response time
Within 1–2 business days, Monday to Friday.
Contact form
You can also reach us through the form at yikomi.com/pages/contact.
What to include
For anything about an existing order — tracking, returns, damage — please include your order number so we can help on the first reply.
Common questions
- Returns: see our Refund & Return Policy (30 days, we accept returns)
- Shipping times: see our Shipping Policy
- Damaged item: email us within 7 days with photos — free replacement or full refund