We are a small team and we answer every message ourselves. Use the form below, or email us directly.
Email: service@yikomi.com
Response time: within 1–2 business days, Monday to Friday
For anything about an existing order — tracking, returns, damage — please include your order number so we can help on the first reply.
Before you write
- Returns: we accept returns within 30 days of delivery — see our Refund & Return Policy
- Shipping times: 5–12 business days to the US — see our Shipping Policy
- Damaged item: email us within 7 days with photos of the product and packaging — free replacement or full refund, no need to ship it back
Business details
yikomi Inc
1600 Central Avenue
Cheyenne, WY 82001
United States